When you use qu99, we collect certain information. What we collect, why, and how — it's all clearly laid out here.
Your privacy matters to us. This policy explains what data qu99 collects, why we collect it, and how we keep it safe. If you have any questions, feel free to reach out to us directly.
Qu99 is an international online betting platform serving users in Bangladesh and across the globe. We take our users' privacy seriously. This Privacy Policy ("Policy") explains how qu99 collects, uses, stores, and protects personal information.
This Privacy Policy applies to the qu99 website, mobile application, and all associated digital services. It takes effect the moment you create an account, browse the site, or use any of our services.
We know many users in Bangladesh want to understand what happens to their data. That's why we've kept things straightforward and avoided heavy legal jargon. If anything is unclear, our support team is always ready to help.
Qu99 only collects data that is necessary to deliver our services, maintain security, and meet legal obligations. The categories below outline what we collect and why.
Full name, date of birth, national ID number, passport. Required for account creation and age verification.
Mobile number, email address, current address. Required for account verification and important notifications.
Payment methods and transaction history. Full card numbers and PINs are never stored.
IP address, device type, browser, app usage time and patterns. Used to improve security and user experience.
Betting history, win/loss records, and game preferences. Used to personalize your experience.
Website navigation, click patterns, session duration. Used for site improvement and ad relevance.
We never store your full payment card number, CVV, or bank PIN. All payment processing is handled through secure third-party gateways.
Qu99 uses the information it collects solely for specified purposes. No data is ever used beyond those authorized purposes.
We never sell your information to advertising networks or use it for personal gain.
Qu99 does not sell your personal information to third parties. However, limited data may be shared with select trusted partners under specific circumstances.
Important: All third parties who receive your data are contractually bound to uphold the same privacy standards. They may only use the data for the specific purposes agreed upon.
Qu99 follows industry-leading standards to protect your data. Our security operates across multiple layers, so that if one layer is ever compromised, the others remain active.
In the unlikely event of a security breach, we will notify affected users within 72 hours and take immediate remedial action.
Cookies are small data files that a website stores in your browser. qu99 uses several types of cookies — some are essential, others are optional.
| Cookie Type | Purpose | Duration | Can It Be Disabled? |
|---|---|---|---|
| Essential Cookies | Login Sessions & Security | Until Session Ends | No (Required) |
| Preference Cookies | Remembering your language and theme preferences | 1 Year | Yes |
| Analytics Cookies | Usage Pattern Analysis | 6 Months | Yes |
| Marketing Cookies | Serve Relevant Ads | 30 Days | Yes |
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.
As a qu99 user, you have important rights regarding your personal data. To exercise any of these rights, please reach out to our support team.
You can request to know what personal information we hold about you. We will respond within 30 days.
You can correct any inaccurate or outdated information — either through your account settings or by contacting support.
If you close your account, you may request deletion of any data we hold beyond what is legally required.
You can opt out of your data being used for specific purposes, such as marketing communications.
You can download your data in a machine-readable format.
You can unsubscribe from promotional emails or SMS at any time.
qu99 strictly enforces an 18+ policy. We do not knowingly collect personal information from anyone under the age of 18.
If a minor has accidentally created an account on qu99 and their parent or guardian becomes aware of this, please contact us immediately. We will promptly delete that account along with all associated data.
Parents are advised to monitor their children's online activities and make use of parental control software.
Qu99 reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
For any significant changes, you will be notified in advance via your registered email or an in-app notification on the platform. Continued use of qu99 after any changes takes effect will be considered your acceptance of the updated policy.
We encourage you to check this page regularly. Your privacy is something we genuinely care about.
For any privacy-related questions, complaints, or requests, contact our dedicated team. We typically respond within 24–48 hours.
Privacy@qu99.fun — Send all privacy-related requests to this address
For 24/7 support in Bengali Help Center Go to Page
For answers to common questions, visit our FAQ View Page
Our privacy practices meet international data protection standards
Every transaction and piece of personal information you share is protected by 256-bit SSL technology. No third party can intercept or read your data in transit.
Qu99 never sells your personal data. Our business model does not rely on the trade of user information.
Cookies, marketing communications, and data sharing — nothing happens without your consent.
Our Privacy Policy is built in accordance with international data protection regulations and is regularly audited by independent third parties.
We respond to all privacy-related requests within 48 hours — and faster for urgent matters.
No data is retained beyond what is legally required. Once an account is closed, data is deleted within the designated timeframe.
Register with confidence knowing qu99's Privacy Policy keeps your data secure and your experience enjoyable.
By registering, you agree to our Privacy Policy and Terms & Conditions.