Please read these Terms carefully before opening an account with qu99. We want every user to have a clear understanding of their rights and responsibilities.
Important Notice: By creating an account or using the qu99 platform, you are deemed to have accepted these Terms and Conditions. qu99 reserves the right to suspend or terminate any account for non-compliance.
Qu99 is an internationally licensed online betting and gaming platform, operated by the qu99 Group, which provides regulated online gaming services across multiple countries worldwide. These terms have been prepared in full for users in Bangladesh to ensure every detail is easy to understand.
These Terms & Conditions ("Terms") apply to the qu99 website, mobile application, and all associated services. By registering, logging in, or using any of our services, you automatically agree to these Terms.
Qu99 reserves the right to amend or update these Terms and Conditions at any time. For significant changes, a notification will be sent to your registered email. We recommend visiting this page regularly.
These Terms & Conditions are also available in English. In the event of any discrepancy between the English and Bengali versions, the English version shall prevail.
To open an account with qu99, the following conditions must be met. Registrations that do not meet these requirements will not be accepted.
Your name, phone number, and date of birth must all be accurate and truthful. Providing false information will result in permanent account closure.
Each person may hold only one account. Creating multiple accounts is strictly prohibited.
Never share your account password with anyone. It is your responsibility to keep your account secure.
Residents of countries where online betting is completely prohibited are not permitted to use qu99.
The mobile number and email address provided at registration must be verified. Unverified accounts will have limited deposit and withdrawal access. qu99 may request additional documents for identity verification at any time.
qu99 strictly enforces an 18+ policy. Any account found to have been created or used by a minor will be permanently closed and any deposited funds may be forfeited.
Online betting is for adults only. qu99 reserves the right to verify the age of any user and may request a national ID, passport, or driving licence for verification purposes.
Withdrawals will not be processed until age verification documents are submitted. qu99 recommends the use of parental control software to protect minors.
All financial transactions on qu99 are fully secure and encrypted. The table below outlines standard transaction limits and rules.
| Transaction Type | Payment Methods | Minimum | Processing Time |
|---|---|---|---|
| Deposit | Mobile Pay, Nagad, Rocket | ৳200 | Instant |
| Withdraw | Mobile Pay, Nagad, Rocket | ৳500 | 5–15 minutes |
| Bonus Withdrawal | All Methods | Subject to Terms | After Verification |
Your account must be fully verified before any withdrawal can be processed. Withdrawals must be made through the same payment channel used for the original deposit — using a different method is against our policy. qu99 may place a hold on any suspicious transaction as part of its anti-money laundering measures.
Large withdrawal requests may require additional identity verification. This is done for your own security.
Please read the following rules carefully before placing any bets on qu99. These rules apply to all betting events.
Qu99 reserves the right to verify the validity of any bet. If fraud or irregularity is found, any winnings from that bet will be forfeited.
Qu99 bonus offers are exclusive benefits for our users. Each bonus, however, comes with its own terms and conditions that must be followed.
Please note: Each promotion may only be used once per user. Any evidence of bonus abuse will result in all bonuses being forfeited.
The following activities are strictly prohibited on qu99. Involvement in any of them may result in permanent account closure and forfeiture of any funds held.
You may close your account at any time by contacting our support team. Please make sure to withdraw any remaining balance before closing your account.
Qu99 may suspend or terminate an account under the following circumstances:
Contact Support
Withdraw Pending Balance
Confirm Account Closure
Submit Application by Email
Re-verification of Identity
Decision following team review
Qu99 is committed to responsible gaming. We want every user to play for entertainment, not develop an addiction. To support this, we have put in place a number of protective measures.
Set a daily maximum gaming time limit
Set daily/weekly deposit limits
Take a Temporary Break from Your Account
Get help in Bangla 24/7
If you feel that betting is having a negative impact on your life, please reach out to our support team right away. We are here to help without judgment. For more information on responsible gaming, visit our Responsible Play page.
Qu99 reserves the right to partially or fully amend these Terms and Conditions at any time. Users will be notified of significant changes via their registered email or platform notifications.
Continuing to use qu99 after updated terms take effect constitutes your acceptance of those changes. We recommend reviewing this page regularly.
For any questions or complaints regarding our terms and conditions, please reach out to our support team. We're always here to help.
Contact Address: support@qu99.fun | Live Chat: Available 24/7 | Help Centre: help-center
Every policy we have is designed to protect the interests of our users
Your personal information is protected with SSL encryption. No data is shared with third parties.
All rules are written in plain English. No hidden conditions, no vague language — what's stated is what applies.
Safe transactions via Mobile Pay, Nagad, and Rocket. Withdraw with no hidden charges or delays.
Qu99 is licensed by an international gaming authority and operates in a legal, regulated environment.
All games are powered by RNG technology. Fairness of results verified through independent audits.
We promote safe gaming through deposit limits, self-exclusion, and session control tools.
Register with a clear understanding of qu99's terms and conditions, and enjoy safe betting.
By registering, you agree to these Terms and Conditions.